Privacy Statement

Effective date: May 21, 2025

  1. 1. Our Commitment to Privacy

    At gamecast.it.com, protecting your personal data is paramount. This statement outlines the categories of information we gather, how it is used, and the safeguards we employ to ensure your privacy is maintained.

  2. 2. Information We Collect

    To operate and enhance our platform, we collect the following:

    • Account Details: your username, contact email, date of birth, and gameplay preferences.
    • Purchase History: records of transactions, licence keys, purchase dates, and encrypted payment details.
    • Technical Data: information about your device, operating system, browser type, IP address, and session duration.
    • Usage Insights: in-game activity logs, achievement milestones, forum comments, and support requests.
    • Cookies & Tracking: cookies and local storage data to remember your settings and personalise your browsing experience.
  3. 3. Why We Collect Data

    Your information enables us to:

    • Enhance Performance: reduce load times and streamline site navigation.
    • Personalise Content: recommend games and offers tailored to your interests.
    • Secure Accounts: detect fraudulent activity and protect your access.
    • Support Services: expedite customer care by referencing your account and order history.
    • Marketing Communications: send relevant updates and promotions, which you may opt out of at any time.
  4. 4. How We Secure Your Data

    We implement robust protections:

    • Encryption: SSL/TLS for data in transit and AES-256 encryption for data at rest.
    • Access Controls: strict permissions ensure only authorised personnel can view personal data.
    • Regular Audits: third-party security assessments and penetration tests to identify vulnerabilities.
    • Incident Response: a dedicated security team monitors threats and acts 24/7 to mitigate risks.
  5. 5. Disclosure of Information

    We do not sell your personal data. We only share information with:

    • Service Providers: hosting platforms, payment gateways, and email services under confidentiality agreements.
    • Affiliate Partners: for account synchronisation across our network of services.
    • Legal Requests: when required by law or to protect our legal rights.

    Each third party is contractually bound to use your data solely for the specified purposes.

  6. 6. Your Data Rights

    Under applicable data protection laws, you have the right to:

    • Access: request a copy of your personal data.
    • Rectification: correct any inaccuracies.
    • Erasure: request deletion of your data, subject to legal obligations.
    • Restriction: limit our processing of your data.
    • Portability: obtain your data in a structured, machine-readable format.

    To exercise these rights, contact us at [email protected] or via your account dashboard.

  7. 7. Transfers Abroad

    Your data may be processed or stored in countries outside the UK. We ensure appropriate safeguards are in place, such as standard contractual clauses and GDPR compliance measures.

  8. 8. Minor’s Data

    We do not intentionally collect personal data from children under the age of 13. If we become aware of such data without parental consent, we will promptly delete it.

  9. 9. Updates to This Policy

    We periodically review and revise this Privacy Statement. Any significant updates will be highlighted on our website and, where required, communicated via email.

  10. 10. How to Reach Us

    If you have questions or wish to make a request regarding your personal data, please contact us:

    Email: [email protected]
    Address: Eldon Square, High Friar St, Newcastle NE1 3AJ